At New Shoe Shop, we understand that the joy of new footwear begins the moment you place your order. That’s why we’ve designed a delivery experience that’s as comfortable and reliable as our shoes. Whether you’re shopping for premium sandals, must-have clogs, or our newest women’s collections, we ensure your purchases arrive with care and efficiency.
Global Reach: We proudly ship worldwide (excluding some Asian and remote areas), bringing our comfort-focused footwear to doorsteps across the globe. Our logistics network combines speed with careful handling to protect your quality footwear every step of the journey.
Your Shipping Options
Standard Shipping ($12.95)
For those who want their new shoes quickly, choose our expedited service:
- Carriers: DHL or FedEx for reliable tracking
- Processing: 1-2 business days
- Delivery: 10-15 business days after shipping
- Ideal for: Customers who value speed and tracking precision
Free Shipping (Orders $50+)
Enjoy complimentary shipping on qualifying orders:
- Carrier: EMS for cost-effective delivery
- Processing: 1-2 business days
- Delivery: 15-25 business days after shipping
- Perfect for: Budget-conscious shoppers planning ahead
Pro Tip: Combine multiple items to reach the $50 threshold and enjoy free shipping on your entire comfort footwear haul!
From Our Warehouse to Your Doorstep
Every order begins its journey at our Walton, US headquarters where our team carefully prepares your footwear:
- Quality Check: Each pair is inspected before packing to ensure it meets our comfort standards
- Secure Packaging: We use protective materials to safeguard your shoes during transit
- Swift Processing: Most orders ship within 48 hours (excluding weekends/holidays)
- Tracking Information: You’ll receive an email with tracking details once your order ships
Our Delivery Promise
We stand behind every shipment with our customer-focused policies:
- Easy Returns: Not satisfied? Return within 15 days of receipt
- Transparent Tracking: Follow your package every step of the way
- Responsive Support: Questions? Email [email protected]
Did You Know? Many of our customers report their Birkenstock sandals and premium leather shoes arrive even more comfortable than expected, with the perfect amount of give from their first wear!
At New Shoe Shop, we believe the path to happy feet begins with worry-free delivery. Whether you’re stocking up on family footwear from our Kids and Men’s collections or treating yourself to our New for Women styles, we’ll get your comfort-focused shoes to you safely and efficiently.
Ready to experience footwear that travels as well as you do? Start shopping our collections today!